*** The Health Care Programs Manual (HCPM) has been replaced by the Minnesota Health Care Programs Eligibility Policy Manual (EPM) as of June 1, 2016. Please refer to the EPM for current health care program policy information. ***
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Effective: July 1, 2009 |
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07.20.20 - Updating an Application or Renewal |
Archived: June 1, 2016 (Previous Versions) |
This section describes the process required to document the most current information on a previous application or renewal.
For more information on when an application is or is not required, see Application Required and Application Not Required.
When to Update an Application or Renewal.
How to Obtain Application and Renewal Updates.
Application and Renewal Updates to Look For.
Documenting Application and Renewal Updates.
When to Update an Application or Renewal
Update the information on the last application or renewal in either of these circumstances if a new application or renewal is not required:
l More than one month has elapsed since the date of application.
l The household was denied for failure to provide information, even if the agency received the application or renewal less than one month ago. See Pending an Application.
Note: A renewal can be used as an application, without updating, if a closed household requests a new eligibility determination and has submitted a complete renewal during the renewal month. Use the renewal as the application.
How to Obtain Application and Renewal Updates
Update applications or renewals by phone whenever possible.
If unable to reach the household by phone, request the information by either:
l Mailing a letter or memo to the client requesting updates.
l Sending copies of the pages of the application that require updates.
Application and Renewal Updates to Look For
Review the information on the last application or renewal with the household. Ask if there has been a change in any eligibility factors, including, but not limited to:
l Residence and address. See State Residence.
Note: Require a Household Insurance Information Form (HIIF) (DHS-1922B) if the household reports a change in other coverage.
l Income.
l Assets.
l Pregnancy.
Documenting Application and Renewal Updates
The same information and verification is required for an updated application or renewal as a newly submitted application or renewal.
Document results of the updates in the case record.
Use the updated information to determine the household’s eligibility and premium amount.