*** The Health Care Programs Manual (HCPM) has been replaced by the Minnesota Health Care Programs Eligibility Policy Manual (EPM) as of June 1, 2016. Please refer to the EPM for current health care program policy information. ***
Effective: November 1, 2011 |
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11.05.15 - Cooperation with Documentation Requirements |
Archived: June 1, 2016 (Previous Versions) |
People who are required to verify U.S. citizenship must cooperate with the procedures in Verification of U.S. Citizenship.
Do not deny or close eligibility when clients are cooperating in obtaining documentation of U.S. citizenship and identity, or while the agency is in the process of obtaining the documents.
Failure to cooperate with U.S. citizenship and identity documentation requirements occurs when clients do all of the following:
l Have been notified of the requirement and do not provide the required documentation.
l Do not explain the reason it is not possible for them to obtain the documentation.
l Refuse to sign an authorization to contact third parties to obtain documentation.
Close health care coverage for clients who are required to provide documentation of citizenship and identity with appropriate ten-day notice if they do not respond to written requests for documentation of U.S. citizenship and identity.
Note: If parents do not cooperate by either providing citizenship/identity documentation for their children or signing release forms to allow the agency to assist with obtaining this mandatory verification, the children’s health care program eligibility must be denied or closed.
Refer cases to HealthQuest when clients are cooperating with obtaining documentation and have made a good faith effort to obtain documentation, but appropriate documentation of citizenship and identity cannot be obtained.
l Complete a HealthQuest request by checking the ”Citizenship Documentation” check box. Do not give any private information. (When submitting a policy-only question, continue to check the program type.)
l Indicate in the question all details about what has already been done to obtain the documentation.
l Fax all supporting private information, forms, and documentation.
l Wait for the HealthQuest response before denying or closing eligibility.
l Upon receipt of the HealthQuest response, take appropriate action and document details in MAXIS or MMIS case notes.