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Effective: March 1, 2008 |
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06ar2 - Client Responsibilities (Archive) |
Archived: February 1, 2009 |
In addition to rights, all clients have responsibilities under various laws. It is a worker's responsibility to inform clients of their rights and responsibilities.
How to Inform Clients of Responsibilities.
What Are a Client’s Responsibilities?
How to Inform Clients of Responsibilities
Health care application and renewal forms provide information about clients' rights and responsibilities. If a client submits an application or renewal form with the Notice of Privacy Practices and Important Information pages still attached, return these pages to the client. Also provide information verbally when appropriate.
What Are a Client’s Responsibilities?
Clients' responsibilities include:
l Providing accurate and complete information about eligibility factors.
l Completing applications and necessary forms truthfully.
l Reporting changes timely.
l Providing needed verifications.
l Cooperating with Quality Control (QC) and Quality Assurance (QA).
l Cooperating in meeting the eligibility requirements of each program.
Note: A few specific cooperation requirements are highlighted in this chapter, with links to additional information.
For more specific information see:
Client Responsibilities - Cooperation.
Client Responsibilities - Changes in Circumstances.