|
Effective: December 1, 2006 |
|
|
25.05.10ar1 - Premium Payment Options (Archive) |
Archived: November 1, 2009 |
All MinnesotaCare enrollees must pay a premium to establish and maintain coverage.
Premiums are computed and billed on a monthly basis. Most enrollees make monthly payments. However, enrollees may choose to pay premiums in advance for up to one year.
People may pay premiums in the following ways:
l Personal check.
l Cashier’s check.
l Money order.
l Cash.
l In person payments, including cash, checks or money order, can be made at the following location Monday through Friday, 8:30 am – 4:30 pm:
MinnesotaCare Customer Service Center (first floor),
Elmer L. Anderson Building,
540 Cedar Street, St. Paul, MN 55155
l The Automatic withdrawal plan (AWP).
l Via the DHS web site.
Online payments made by 5:00 PM on a business day will be credited that day. Online payments made after 5:00 PM on a business day, on weekends or holidays will be credited the next business day.
Enrollees may make online payments by:
n Visa or MasterCard.
Enrollees will need the following to process the payment:
m Case Number.
m Invoice Number.
m Credit card number.
m 3-digit security code on the back of the card (Visa only).
m Credit card expiration date.
n Checking account.
Enrollees will need the following to process the payment:
m Case Number.
m Invoice Number.
m Bank routing number.
m Checking account number.
Treat a dishonored payment as failure to pay the MinnesotaCare premium. Dishonored payments include:
l Returned automatic bank withdrawals.
l Denied online payments.
l Checks returned for insufficient funds (NSF).
Return the check with a letter requesting payment by money order or cashier’s check. MMIS will terminate coverage and impose a four-month penalty period if the enrollee fails to replace the NSF check with a guaranteed form of payment.
MMIS User Services:
l Sends clients the MinnesotaCare Request for Payment to Replace Returned Payment (DHS-4021).
Note: The check or other bank documentation is sent to the client with request.
l Notifies the worker. Workers must document the returned payment in case notes.
Enrollees must replace dishonored payments with a guaranteed form of payment such as:
l A cashier’s check.
l A money order.
l Cash.
If the household fails to make a guaranteed replacement payment, coverage will close and the household must serve a four-month penalty period unless they show good cause for nonpayment.
Require a guaranteed form of payment only for the dishonored payments.
Note: Do not require a guaranteed form of payment for any other current or future premiums owed.
Example:
Joe's September premium payment is received on August 15. On August 29, MMIS User Services is notified that Joe's check was returned for NSF.
Action:
MMIS User Services returns the check to Joe requesting guaranteed payment. MMIS will terminate Joe's coverage for nonpayment if he fails to replace the NSF check with a guaranteed form of payment and he will be subject to a four-month penalty period. If Joe does replace the NSF check with a guaranteed form of payment, reinstate coverage.