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Effective: November 1, 2009 |
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25.05.10ar2 - Premium Payment Options (Archive) |
Archived: December 1, 2010 |
All MinnesotaCare enrollees must pay a premium to establish and maintain coverage.
Premiums are computed and billed on a monthly basis. Most enrollees make monthly payments. However, enrollees may choose to pay premiums in advance for up to one year.
People may pay premiums in the following ways:
l Personal check.
l Cashier’s check.
l Money order.
l Cash.
l In person payments, including cash, checks or money order, can be made at the following location Monday through Friday, 8:30 a.m. - 4:30 p.m.:
MinnesotaCare Customer Service Center (first floor),
Elmer L. Andersen Building,
540 Cedar Street, St. Paul, MN
l The Automatic withdrawal plan (AWP).
l Via the DHS Web site.
Online payments made by 5:00 p.m. on a business day will be credited that day. Online payments made after 5:00 p.m. on a business day, on weekends or holidays will be credited the next business day.
Enrollees may make online payments by:
n Visa or MasterCard.
Enrollees will need the following to process the payment:
m Case Number.
m Invoice Number (also called the "obligation number").
m Credit card number.
m 3-digit security code on the back of the card (Visa only).
m Credit card expiration date.
n Checking account.
Enrollees will need the following to process the payment:
m Case Number.
m Invoice Number (also called the "obligation number").
m Bank routing number.
m Checking account number.
Treat a dishonored payment as failure to pay the MinnesotaCare premium. Dishonored payments include:
l Returned automatic bank withdrawals.
l Denied online payments.
l Checks returned for nonsufficient funds (NSF).
MMIS User Services:
l Sends clients the MinnesotaCare Request for Payment to Replace Returned Payment (DHS-4021).
l MMIS will close coverage and impose a four-month penalty period if the enrollee fails to replace the NSF check with a guaranteed form of payment.
l Notifies the worker that payment was dishonored.
Note: Document the returned payment in case notes or keep a copy of the letter in the file.
Enrollees must replace dishonored payments with a guaranteed form of payment such as:
l A cashier’s check.
l A money order.
l Cash.
If the household fails to make a guaranteed replacement payment, coverage will close and the household must serve a four-month penalty period unless they show good cause for nonpayment.
Require a guaranteed form of payment only for the dishonored payments.
Note: Do not require a guaranteed form of payment for any other current or future premiums owed.
Example:
Joe's September premium payment is received on August 15. On August 29, MMIS User Services is notified that Joe's check was returned for NSF.
Action:
MMIS User Services notifies Joe that the check was NSF and that he must replace the payment with a guaranteed form of payment. MMIS will close Joe's coverage for nonpayment if he fails to replace the NSF check with a guaranteed form of payment and he will be subject to a four-month penalty period. If Joe does replace the NSF check with a guaranteed form of payment by the reinstatement date, coverage will be reinstated.