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Effective: December 1, 2010 |
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25.05.10ar3 - Premium Payment Options (Archive) |
Archive: April 1, 2012 |
All MinnesotaCare enrollees must pay a premium to establish and maintain coverage.
Premiums are computed and billed on a monthly basis. Most enrollees make monthly payments. However, enrollees may choose to pay premiums in advance for up to one year.
People may pay premiums in the following ways:
l Mail a personal check, cashier’s check or money order to:
Minnesota Department of Human Services
Box 64834
St. Paul, MN 55164-0834
l Bring a payment, including cash, check or money order, to the following location Monday through Friday, 8:30 a.m. – 4:30 p.m.:
MinnesotaCare Customer Service Center (first floor),
Elmer L. Anderson Building,
540 Cedar Street, St. Paul, MN 55155
l Set up ongoing bank account deductions through the Automatic withdrawal plan (AWP).
l Pay online using a credit card (Visa or MasterCard only) or checking account via the DHS web site.
Online payments made by 5:00 p.m. on a business day will be credited that day. Online payments made after 5:00 p.m. on a business day or anytime on weekends or holidays will be credited the next business day.
To make a premium payment online, an enrollee needs:
n MinnesotaCare Case Number
n Invoice Number (also called the "obligation number")
n Visa or MasterCard.
m Credit card number.
m 3-digit security code on the back of the card (Visa only).
m Credit card expiration date.
n Checking account.
m Bank routing number.
m Checking account number.
Treat a dishonored payment as failure to pay the MinnesotaCare premium. Dishonored payments include:
l Returned automatic bank withdrawals.
l Denied online payments.
l Checks returned for insufficient funds (NSF).
MMIS User Services:
l Sends clients the MinnesotaCare Request for Payment to Replace Returned Payment (DHS-4021).
l MMIS will close coverage and impose a four-month penalty period if the enrollee fails to replace the NSF check with a guaranteed form of payment.
l Notifies the worker that payment was dishonored.
Note: Document the returned payment in case notes or keep a copy of the letter in the file.
Enrollees must replace dishonored payments with a guaranteed form of payment such as:
l A cashier’s check.
l A money order.
l Cash.
If the household fails to make a guaranteed replacement payment, coverage will close and the household must serve a four-month penalty period unless they show good cause for nonpayment.
Require a guaranteed form of payment only for the dishonored payments.
Note: Do not require a guaranteed form of payment for any other current or future premiums owed.
Example:
Joe's September premium payment is received on August 15. On August 29, MMIS User Services is notified that Joe's check was returned for NSF.
Action:
MMIS User Services notifies Joe that the check was NSF and that he must replace the payment with a guaranteed form of payment. MMIS will close Joe's coverage for nonpayment if he fails to replace the NSF check with a guaranteed form of payment and he will be subject to a four-month penalty period. If Joe does replace the NSF check with a guaranteed form of payment by the reinstatement date, coverage will be reinstated.